Troubleshooting

Symptom Check
v2 import or sidecar fails on Python Use Python 3.12+; confirm the repository .venv points to it.
YAML text is treated as a filename Parse it with SageManifestLoader().loads(text) before build().
Manifest rejected Inspect the validation error; check schema version, required Agent name, duplicate YAML keys, and selected plugin configuration.
No model configured Desktop: add a route and assign it to the Agent. Embedded: supply the credential declared in the manifest. Server: configure a model in that user’s catalog.
Server fails to start Check MySQL connectivity and SAGE_SERVER_MYSQL_URL; Redis is not required.
Second Server worker fails Built-in Session storage has an exclusive writer. Use one worker.
MCP tools unavailable Check connection settings and discovery errors; enabled does not mean successfully discovered.
Run is waiting Inspect pending interactions and approve, reject, or provide input through the host.
Tool outcome is unknown Inspect the recorded effect and reconcile before retrying; do not replay blindly.
Context does not fit Configure the actual model window and budgets; fixed instructions cannot be silently dropped.

For reports, include the entry point, Python/Flutter version, Run or request ID, redacted logs, and reproduction steps. Do not publish API keys or raw credential catalogs.

Configuration · Server settings · Runtime reference


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